Satisfaction Guarantee & Returns Policy
Alibris guarantees the condition of every item as it is described on our Web
site. If you are not satisfied that your item is as described, return your purchase
within 60 days of its original shipment date for a refund.
If you return an item more than 60 days after its shipment date, the
item will be discarded and you will not be eligible to receive a
How to submit returns
Returning a purchase from Alibris is easy. If you need to return an item, simply
follow these instructions:
Step 1 Visit the Order History
in Your Account and click the order number link for
the item you will be returning.
Step 3 Complete the return
form in detail and click the Submit button.
Please rewrap the item in its original packaging, along with the authorisation
page*, and ship it using the mailing label provided. Once we have received and
processed the returned item, Alibris will notify you of your refund via e-mail. You
can expect a refund in the same form of payment originally used for your purchase,
two to three weeks after we receive your return.
authorisation page must be included with your return. Items returned without the
return authorisation page will be discarded without refund.