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Funnyman Robin Williams steps out of character in this tense, low-key thriller that marked the feature-film directorial debut of music video veteran Mark Romanek. Semour "Sy" Parrish (Williams) runs the photo processing department at a large discount store; Sy is dedicated to his job, and takes great pride in his work. Sy's favorite customers are Nina and Will Yorkin (Connie Nielsen and Michael Vartan), an attractive and cheerful young couple with a nine-year-old boy, Jake (Dylan Smith). Sy dotes on the Yorkins and their ...

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